Privacy Policy – Innova AgroFarm

Last Updated: [17-06-2025]

This Privacy Policy governs the privacy terms of our website and any related services provided by Innova Farm (the “Website” or the “Service”). By using our Website or Service, you agree to the terms of this Privacy Policy.

Your Privacy

At Innova Farm, we are committed to protecting your privacy. This Privacy Policy is a legal document that explains how we collect, use, and share your information.

Definitions

  • Personal Data: Information relating to an identified or identifiable natural person.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Cookies: Small pieces of data stored on a User’s device.
  • Data Controller: Innova Farm, which determines the purposes and means of processing Personal Data.
  • Data Processors (or Service Providers): Third parties who process data on behalf of Innova Farm.
  • Data Subject: Any living individual who is the subject of Personal Data.
  • User: An individual using our Service.

Information Collection and Use

We collect information to provide and improve our Service.

Types of Data Collected

Personal Data:

We may collect your name, email address, phone number, address, and any other information you provide when you contact us, place an order, or subscribe to our newsletter. We may use this data to contact you with newsletters, marketing materials, or other information. You can opt out of these communications at any time.

Usage Data:

We collect information about how you access and use our Service, including your IP address, browser type, pages visited, and other diagnostic data.

Tracking & Cookies Data:

We use cookies and similar technologies to track activity on our Service. We use cookies for session management, preferences, and analytics.

Use of Data

We use collected data for:

  • Providing and maintaining our Service.
  • Processing orders and fulfilling requests.
  • Communicating with you about our products and services.
  • Improving our Service and user experience.
  • Analyzing usage and trends.
  • Detecting and preventing technical issues.
  • Marketing and promotional purposes.

Retention of Data

We retain Personal Data as long as necessary for the purposes outlined in this policy. We may retain data to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is retained for internal analysis and service improvement.

Transfer of Data

Your data may be transferred to and maintained on computers outside your jurisdiction. We take steps to ensure data is treated securely. Your consent to this Privacy Policy represents your agreement to such transfers.

Disclosure of Data

We may disclose data in business transactions, legal proceedings, or to comply with law enforcement.

Security of Data

We take reasonable measures to protect your data, but no method is 100% secure.

Your Data Protection Rights

You have the right to:

  • Access, update, or delete your Personal Data.
  • Object to or restrict processing.
  • Data portability.
  • Withdraw consent.
  • Complain to a data protection authority.

Service Providers

We may use third-party Service Providers to facilitate our Service. They have access to your data only to perform tasks on our behalf.

Analytics

We may use third-party analytics services, such as Google Analytics, to analyze website traffic.

Payments

If we offer paid services, we use third-party payment processors. We do not store your payment card details.

Links to Other Sites

Our Service may contain links to third-party sites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy. Changes will be posted on our Website. Your continued use of the Service constitutes acceptance of the changes.

Contact Us

If you have questions about this Privacy Policy, please contact us at: [Your Contact Email]

Important Notes

  • Customize: Replace the bracketed placeholders with your specific information.
  • Legal Advice: This is a template. Consult with a legal professional to ensure compliance with applicable laws.
  • Local Laws: Ensure your policy complies with local and international privacy regulations (e.g., GDPR, CCPA).
  • Transparency: Be transparent about your data collection and usage practices.

Shipping returns

To return your product, you should mail your product to: (physical address).

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@innovafarming.com for questions related to refunds and returns.